Big Data Utilization
Wheelhouse and Big Data
Mystery Shopping, C-Sat, and other programs provide specific types of reporting, but many clients have additional types of data available to them such as sales numbers, footfall traffic, and even weather patterns that just don’t work alongside traditional mystery shopping reporting. Use Wheelhouse to import your data into an existing and robust Big Data warehouse to gain that deeper intelligence.
Even within your Mystery Shopping data, you may have several discrete campaigns that focus on different aspects of your client’s products and needs, but there are cross categories and questions that you’ve collected in the same way on each one of those forms, and currently there just isn’t a way to visualize that across programs easily. We can automate the movement of your data into these solutions and then utilize our extensive experience with Mystery Shopping, Customer Satisfaction, and Social Review data to design compelling and actionable dashboards and in-depth reports for your clients.
You choose the Warehouse, we'll do the rest
There are several different Big Data Warehouses available for subscription, such as DOMO, Tableau, Micro Strategies, and others that allow for virtually unlimited ways to combine many different data types on the same dashboards, and even the same graphs(!). Yes, we can facilitate the subscription process with these 3rd party systems and automate data import for your Sassie and Presto data, but what we can really offer goes beyond just migration. Our decades of intensive work in this industry has equipped us with an unparalleled understanding of what it is you really need to get out of your data, and we know how to work with these systems to get at the good stuff. Call us for a consultation about what fits your specific data needs. We will design a comprehensive reporting experience that works for you.